Employee Surveys are a great tool to help you assess specific issues and areas of concern to your company. Understanding your company’s level of employee commitment, and employees’ attitudes toward the things that drive that commitment, will help you identify organizational aspects that need improvement.
To help you get the most out of your Employee Survey keep these factors in mind:
- Company leadership should clearly communicate three main points: the Why, What, and How of
the survey. The rumor mill will kick in as soon as word of the survey is out so it is
important to clearly explain why the company is conducting the survey at this time, what it
hopes to accomplish as a result of the survey and how it intends to use the survey findings.
- Get some buzz going before you deploy the survey: release several announcements in advance
and have managers talk to employees which will get employees talking to each other. This
will help to increase the response rate.
- Expect some skepticism, cynicism, and resistance from employees, those are all part of the
change process. At first people tend to focus first on their frustrations; for the most part
a cynic is often just a disillusioned idealist. Over time, many people become more engaged
problem solvers.
- Always engage employees in the change efforts as it helps to gain their commitment. In
addition, it instills in employees the notion that while they have the right to raise
legitimate concerns they also have a responsibility to propose and work toward solutions.
- After conducting an Employee Survey management must take action in response to the survey
findings. Not taking action can breed cynicism and result in decreased employee morale. Any
actions and progress made should be recognized internally and promoted so employees can
clearly understand the impact of the survey.
- Remember that most employees are tolerant, forgiving and understand things take time to
change. What they want most is to be able to see that management has good intentions and is
making an honest effort to improve the work environment.
Being in constant touch with employees through opinion surveys and acting upon the data gathered can lead to significant results including:
- Increasing employee and company productivity by identifying and removing obstacles
- Improve the retention levels in the company
- Assisting in managing and incorporating change in the company
- Improving communication and understanding of employee's issues & expectations
SurveyRock can help you with:
