Customer Support Satisfaction Survey

1. Why did you contact customer support?

Billing question

Account or Billing Issue

Product Question

Other: please specify

2. How did you contact customer support?

In Person

Over the Telephone

By Email

By Internet Chat

Through the Online Forums

Other: please specify

3. Please rate the representative who helped you on the following:

4. Did the customer support representative successfully resolve your issue?

Yes

No

5. Please share any additional comments about your experience or suggestions on how we can better improve our service.

Thank You!

Thank you for taking our survey. Your feedback is very important to us.